SakhaLoan Privacy Policy

Last Updated: April 25, 2025

Introduction
SAKHADEEP INNOVATIVE TECHNOLOGY PRIVATE LIMITED (hereinafter referred to as "we") operates the personal loan digital platform SakhaLoan (hereinafter referred to as "the Platform"), in collaboration with the NBFC company PLAZA FINCAP PRIVATE LIMITED registered in India to provide financial services. This policy is strictly formulated in accordance with the Digital Personal Data Protection Act (2023) (DPDPA) and the Reserve Bank of India (RBI) guidelines.

Important Notice:

- All loan products on the Platform are provided by PLAZA FINCAP PRIVATE LIMITED, and we only act as a technology service provider.

- Bold terms involve your core rights, so please pay special attention.
Scope of Information Collection
While using the SakhaLoan application, we may collect the following types of personal information to provide better services and ensure account security.
1. Personal Information Provided Directly
  1. Identity Information: Name, gender, date of birth, PAN card number, Aadhaar number, and other identity details.
  2. Contact Information: Mobile phone number.
  3. Financial Information: Family income and expenses, monthly income, loan, repayment, transaction records, and other related financial information within the app.
  4. Employment Information: Job type, years of service, pay date, and other employment details.
2. Automatically Collected Technical Information
  1. Approximate Location Data: GPS location (only used to verify service eligibility within India). If you allow, we may collect your approximate location data to ensure that we provide services only to users in India and avoid geographic restrictions.
3. Sensitive Information Requiring Authorization
  1. Camera Permission: Face images via the camera (for KYC verification). We may request access to your camera to take photos of your ID or perform facial recognition to ensure the authenticity of identity information.
  2. SMS Permission: We need access to your SMS to accurately assess your loan eligibility. By reviewing financial-related SMS records, we can better review your loan application to ensure the loan process runs smoothly.
By collecting the above information, we can offer you more personalized, secure services that meet your needs. If you disagree with the collection of certain information, it may affect your ability to use some features or services.
Purpose of Information Usage
During your use of the SakhaLoan application, the personal information you provide will be used for the following purposes:
1. Provide Personalized Services
  We will use your identity, financial, and employment information to provide tailored loan products and services. By analyzing your income, expenses, credit history, and other data, we ensure that we recommend the most suitable loan options to meet your needs.
2. Identity Verification and Security Protection
  By collecting camera permissions, SMS permissions, and device information, we will perform identity verification and anti-fraud operations to ensure the security of your account and loan processes. We may use facial recognition technology to match your face with your identity document to ensure the authenticity of identity information.
3. Optimize Service Experience
  Your device information, GPS location, and other data will help us optimize the app's performance to ensure smooth usage of the SakhaLoan application and provide services tailored to your geographic location. For example, we only offer services to users in India, and collecting location data helps ensure the correct service area.
4. Loan Evaluation and Review
  We need to use your financial information and SMS data to accurately assess your loan eligibility. By obtaining your banking and financial SMS records, we can better understand your financial status and improve the handling of your loan application and repayment arrangements.
5. Legal Obligations and Compliance Requirements
  We will use your information to fulfill our legal responsibilities under relevant laws and regulations, such as anti-money laundering and anti-fraud requirements. We may also need to disclose your information to relevant regulatory agencies in the event of disputes or investigations.
6. Improve Products and Service Quality
  By analyzing your usage data (such as usage time), we can continuously optimize product features, improve user experience, and make service improvements based on your feedback, ensuring a more convenient and efficient app experience.
Please note that your personal information will only be used for the purposes mentioned above. We promise not to use your information for any unauthorized purposes and will take reasonable technical measures to ensure the security of your information. If you disagree with certain uses, it may affect your ability to use some features or services but will not affect your access to most core functions.
Data Sharing Mechanism
1. We commit not to sell or rent your personal information to any third party. We may share your information in the following cases:
  1. Sharing with Partners: We may share information with partners (such as financial institutions, credit assessment companies, etc.) to provide you with more suitable loan services. Partners will be required to protect your privacy according to the law.
  2. Legal Compliance: In compliance with relevant laws and regulations, we may need to disclose your information to comply with judicial processes or legal requirements.
  3. Business Transfer: In the event of company mergers, acquisitions, or asset transfers, your personal information may be transferred to the new entity, which will adhere to this privacy agreement.
2. Conditions for Sharing
  All third parties are required to sign data protection agreements and can only process data for the agreed purposes.
Data Security Measures
1. Technical Protection
  1. AES-256 encrypted storage
  2. SSL/TLS transmission encryption
  3. Regular security audits
  4. Industry-standard technologies like data encryption and access control
2. Management Measures
  1. Principle of least privilege access
  2. Employee confidentiality agreements
  3. Annual privacy training
3. Storage Locations
  We store your personal information on servers within India to ensure compliance with local laws and regulations and guarantee data security.
4. Security Assurance
  We adopt industry-standard technical measures to protect your personal information from unauthorized access, disclosure, or modification. While we have implemented appropriate security measures, there are inherent risks in internet transmission, and we cannot fully guarantee the security of your information.
User Rights Protection
Under applicable laws, you may have the following rights in certain circumstances:
1. Right to Access: You have the right to request a copy of your personal information.
2. Right to Rectify: If your information is inaccurate or incomplete, you have the right to request corrections.
3. Right to Delete: Under certain circumstances, you have the right to request the deletion of your personal information.
4. Right to Withdraw Consent: You can withdraw your consent for us to collect and use your personal information at any time, but this will not affect the legality of any processing conducted before the withdrawal.
Children's Privacy Protection
This app strictly prohibits users under the age of 18 from using it. If any data from children is inadvertently collected, it will be deleted immediately.
Policy Updates Notification
We reserve the right to modify this policy, and significant changes will be notified in the following ways:
1. In-app pop-up announcements
2. Official website publication (https://www.sakhadeep.com)
The updated privacy policy will take effect immediately upon publication, and continued use of the app means you accept the updated agreement.
Contact Information
Email: support@sakhadeep.com